Effective Date:

September 2, 2025

Therapii (“we,” “our,” or “us”) provides a digital platform that connects clients with licensed service providers. Protecting your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your information.

1. Information We Collect

When you use our app, we may collect the following information:

  • Account Information: Full name, email address (at signup).
  • Profile Information: Birthdate, phone number, and residential address (after signup).
  • Identity Verification: Photos or scans of government-issued ID documents.
  • Professional Verification: Uploads of licenses or certifications for service providers.
  • Payment Information: Payment and payout details processed through Stripe (we do not store full payment card details).
  • Background Check Data: Information submitted by service providers to Checkr for verification purposes.
  • Messaging Data: Messages exchanged between clients, service providers, and business partners through the app.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage user accounts.
  • To verify the identity and professional credentials of service providers.
  • To process payments and payouts securely through Stripe.
  • To conduct service provider background checks through Checkr.
  • To enable secure messaging between users within the platform.
  • To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell or share your personal information with third-party advertisers or analytics providers. We only share data as necessary with:

  • Stripe (for payment processing).
  • Checkr (for background checks of service providers).
  • Legal authorities if required by law.

4. Data Retention

If you deactivate your account, your profile will no longer be visible to other users.

  • We may retain historical activity records (such as past transactions and messages) for legal, regulatory, and fraud-prevention purposes.

5. Security

We use industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

  • Access and update your account information.
  • Request deactivation of your account.
  • Contact us regarding concerns about your data.

7. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Therapii
Email: support@therapii.com

Address: 29950 Hunter Rd, Murrieta, CA 92563